Tech Overlook

Apple Debuts Apple Remote Desktop

CUPERTINO, California—March 14, 2002—Apple® today announced Apple Remote Desktop™ for Mac® OS X software, which enables users, teachers and administrators to remotely manage other Mac® desktops anywhere on a local network, AirPort® wireless network or across the Internet. With Apple Remote Desktop, teachers can view students’ computer screens, perform group demonstrations and help individuals with real-time screen-sharing, text chat and the “request attention” command. System administrators can provide remote assistance, get comprehensive system profiles, reconfigure system settings and quickly and easily distribute software applications across hundreds of computers—all from one central location over both Ethernet and AirPort wireless networks.

“Apple Remote Desktop is the easiest way for teachers and administrators to support Mac users in the classroom and remote workgroups,” said Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing. “Powerful features like screen sharing, system monitoring and software installation over AirPort or the Internet make this a ‘must have’ Mac OS X tool for every teacher and administrator.”

Apple Remote Desktop supports multiple levels of administrator access, each with its own password, providing a secure way for teachers or department-level administrators to assist users while restricting privileges for deleting items or changing system settings. Teachers and administrators can also remotely control computers by locking screens, starting, restarting, sleeping or waking computers on an individual basis or for an entire workgroup or computer lab.

Apple Remote Desktop also includes:

  • fast and easy software distribution, enabling administrators to copy new or updated applications to multiple systems with drag-and-drop simplicity;
  • communication tools such as real-time text chat and the “request attention” command, creating one-to-one interaction between teachers and students in a classroom or administrators and users across a network;
  • system monitoring which enables administrators and teachers to spot and fix problems by remotely viewing and then taking control of a user’s screen;
  • the ability to observe up to 250 screens on a rotating cycle of four screens at a time by administrators; and
  • the ability to capture system profiles including installed hardware and software to create detailed reports.

Pricing and Availability
Apple Remote Desktop is available now through The Apple Store® (, at Apple’s retail stores and Apple Authorized Resellers for a suggested retail price of $299 (US) for the 10-client edition and $499 (US) for the unlimited client version. Special education pricing can be found at

The administration and client system for Apple Remote Desktop is designed to run on all Power Mac™ G4 and G3 computers, including PowerBook® G4, PowerBook G3, iMac® and iBook® and requires an Ethernet or AirPort network connection. The administration system runs on Mac OS X version 10.1, or later, and the client version supports Mac OS 8.1 through Mac OS 9.2, and Mac OS X v10.1 and later.

Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet offerings.

Press Contacts:
Josh Morgan
(408) 974-7149
Bill Evans
(408) 974-0610

Apple, the Apple logo, Macintosh, Mac, AirPort, Apple Remote Desktop, The Apple Store, iBook, iMac, Mac OS, PowerBook and Power Mac are either registered trademarks or trademarks of Apple. Other company and product names may be trademarks of their respective owners.

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